Contact information

# Contact Information

**Effective October 21, 2026**

olvessa is operated by MAHAILA SIERRA LLC. Use the following details for questions about merchandise, orders, tracking, delivery, returns, refunds, privacy requests, complaints, or Store policies.

## Customer Support

**Store and support email:** woo33ripon3450@outlook.com  
**Website:** https://olvessa.shop

Include the order number and checkout email address when requesting order support. Do not email a full payment-card number, security code, account password, or unnecessary sensitive information.

## Business Details

**Legal company:** MAHAILA SIERRA LLC  
**Trading name:** olvessa  
**Legal representative:** MAHAILA SIERRA GEIBE  
**Business correspondence address:** 2460 WARREN RD, WALNUT CREEK CA 94595, United States

This address receives business and legal correspondence. It is not automatically an authorized return address. Contact customer service before mailing merchandise and use only the destination, prepaid label, and instructions in the return authorization.

## Formal Communications

Privacy-rights requests, consumer complaints, and legal notices can be sent by email or mail to the details above. Clearly state the subject and provide enough information to identify the relevant transaction or account. We may request reasonable verification before protected information is accessed, changed, deleted, or disclosed.